Frequently Asked Questions

Product and Color Information

What color matches GM Dark Atmosphere interior?

GM Dark Atmosphere is almost black. Your unpainted iDash Stealth Pod will match nicely. No need to paint it.

Shipping and Returns

What is your Return Policy?

We accept returns within 30 days of purchase. Any return must be in the same condition it was delivered, new & unused, and in the original packaging. Return shipping costs are the responsibility of the buyer.

Do you ship internationally?

We are not currently able to offer shipping to customers whose billing address resides outside of the lower forty-eight United States.

Do you offer next day delivery?

On most of our products, we do offer fast turnaround on delivery. However, hazardous marerials can not ship via air so we are unable to offer a next day shipping option for hazardous products like paints and liquid adhesives.

Can I ship to multiple addresses?

After creating an account with us, you can add multiple addresses and specifiy which products go to which addresses.

Can you ship to a PO Box?

We are currently unable to ship to PO boxes.

When will my order arrive?

Once you've placed your order with us, you will receive an email containing a link to your order tracking page which includes shipment progress and other relevant shipment details.

My tracking says the package was delivered, but I don't see it...

Please allow an extra day or so for your package to arrive. Shipping issues and slowdowns can occur, but know that your order is on its way.

Orders and Accounts

When I try to order I see the message "transaction not approved". Why won't my order go through?

If you receive a "Transaction not approved" notification when placing your order, please confirm that you have entered the correct street address, zip code, and CSC/CVV in your order details and try submitting the order again. If the payment is still being declined, contact your card issuer for further assistance.

How do I Login to Restomotive or create an account?

Login and Register links are provided in the top right corner of restomotive.com. All you need is a username and password to create an account with us. If you've already created an account with us, but have forgotten your password, click the "Forgot your password?" link below our login area and follow the steps to reset your password.

Why don't I see my order on my account?

If you don't see your order on your account, try refreshing your browser. If the problem still persists, please email our customer service team at info@restomotive.com.

How can I track my order?

Once your order has shipped, you will receive an email notification that includes a tracking number.

Can I cancel or change anything in my order?

Unfortunately, we are unable to change orders once they've shipped. However, if your order has not shipped, contact us and we will make the necessary changes.

How can I unsubscribe from emails, messages or physical mailing lists?

All of our messages and emails have Unsubscribe links at the bottom. However, you may miss out on exclusive specials and deals we are offering to our valued customers.

Can my account be closed or deleted?

If you'd like to close or delete your account with us, please contact a customer service team member at info@restomotive.com to help you with this process.

How are my products packaged to avoid breakage?

All of our products are packaged with the utmost care by our team members. We use the highest quality packing materials and methods to ensure your delivery arrives in tip-top condition.

Payments and Refunds

When will I be charged for my Restomotive order?

Your payment is processed when you click the Place Order button at the end of the checkout process.

Why did my order fail?

There can be a number of different reasons why your order failed to process. Please contact our customer service team members and have your order number and payment information ready.

Which methods of payment do you accept?

We accept all major credit cards.

What happens when I request a refund?

Once we have received your returned items, we will refund the card that was used as payment. Please allow up to 5 business days processing time.

Does Restomotive offer coupons, discounts or promotions?

We routinely send out coupons, discounts and promotions to our email subscribers. Don't forget to sign up to our mailing list.

Where do I enter my coupon code?

You'll be able to enter your coupon code during the payment stage of the checkout process.

I forgot to apply my coupon code, can you help?

Please contact our customer service team members and they will help process your discount.

Didn't find the answer you were looking for? Contact us with any questions at 303-243-5052 or info@restomotive.com.